Privacy Policy.
How CHEFANG Motors handles enquiry details and marketing preferences.
Effective 19 October 2026. This policy covers personal information collected through our Singapore automotive website. Any separate consignment or sale agreement may require additional records and notices.
Information we collect
When you enquire, we collect the information you submit, including name, mobile number, optional email, preferred contact method, vehicle and price details, optional outstanding loan information, condition, optional private ownership story and your message. We may record referral parameters, submission time and your choices about enquiry communications and promotional messages.
What we use it for
We use enquiry details to contact you about your requested vehicle, possible sale, purchase or consignment, provide related assistance and administer a subsequent transaction when applicable. We use details for promotional messages only where there is a valid legal basis, including any necessary marketing consent. Saying yes to an enquiry does not require agreeing to marketing.
Marketing choices
Marketing opt-in is optional and is separate from submitting an enquiry. You can change your mind by messaging us on WhatsApp at +65 8033 7617. We respect withdrawal requests and applicable Singapore Do Not Call rules, including any consent or checking obligations relevant to promotional messages. Do not assume that an enquiry or saved phone number alone permits promotional WhatsApp, SMS or call campaigns.
Who handles your information
Website enquiry details are submitted to our access-controlled Supabase database through the website service and may be processed by our hosting, infrastructure and communication providers when necessary. Relevant providers may process data outside Singapore, subject to applicable transfer protection requirements. We do not publish submitted private vehicle stories without separate permission.
Retention
We aim to review and remove enquiries that do not become customers within three months of the last interaction, unless a legitimate operational, dispute-resolution or legal reason requires longer retention. This target does not mean automatic deletion: operational review and deletion from active systems, exports and relevant provider records must be implemented and verified. Contracts, transaction and financial records can have different necessary retention periods.
Access, corrections and withdrawal
To contact our data-protection representative, ask about your personal data, correct an error, or withdraw applicable consent, message CHEFANG Motors on WhatsApp at +65 8033 7617. We will handle requests in accordance with applicable law. Withdrawing permission needed for a service may limit our ability to provide it.
Cookies and updates
Our website may use functional browser storage for navigation and account access. Referral information may be recorded when you submit an enquiry. If we later enable analytics or advertising tracking, we will review our notices and consent mechanisms first. We may update this policy to reflect changes to our services and data practices.